Access to Work: What It Is, How to Apply, and What to Expect
If you have a disability, health condition, or mental health issue that makes it difficult to do your job, Access to Work can provide the extra support you need. This government scheme offers grants to help cover the costs of workplace adjustments, travel support, and even personal assistance. Here’s a guide on how to apply and what to expect.
What Is Access to Work?
Access to Work is a government programme designed to help people with disabilities or health conditions stay in work. It provides financial assistance for practical support that isn’t covered by an employer’s reasonable adjustments. The scheme can help with:
Special equipment, software, or adaptations to your workspace
Support workers or job coaches
Travel costs if you can’t use public transport
Mental health support
Communication support for interviews
Who Is Eligible?
You can apply if you:
Have a disability, physical or mental health condition that affects your ability to do your job
Are aged 16 or over and live in England, Scotland, or Wales
Are in paid employment, self-employed, or about to start a new job, including an apprenticeship
How to Apply for Access to Work
Online or Phone Application: You can apply online via the gov.uk website or call the Access to Work helpline.
Provide Details: You’ll need to provide information about your job, your condition, and the kind of support you need.
Employer Contact: Access to Work may contact your employer to discuss possible adjustments.
Assessment: In some cases, an assessor may visit your workplace or conduct a virtual assessment to determine the best support for you.
Decision & Grant Offer: You’ll receive a decision on what support is approved and the amount of funding available.
Who to Contact
To apply, contact Access to Work by:
Phone: 0800 121 7479
Textphone: 0800 121 7579
Online: Visit gov.uk/access-to-work
What to Expect After Applying
Initial Contact: After applying, you should hear back within 10 working days.
Assessment: If an assessment is required, it usually happens within a few weeks.
Decision & Grant Offer: A decision is typically made within 6-8 weeks, but it can take longer depending on demand.
Implementation: Once approved, the necessary equipment or support can be arranged. The funding is usually paid directly to the supplier or your employer.
Key Takeaways
Access to Work can provide funding for adjustments that go beyond what your employer is required to do.
The application process involves an assessment to determine what support is best for you.
The whole process, from application to approval, can take a couple of months, so it’s best to apply as soon as possible.
